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Contacting the creator (support request)

How to reach the creator with questions or problems about a course.

Written by Gustav Riederer
  1. Open the course and switch to the Support tab below the lesson.

  2. Click + Contact instructor.

  3. Choose a category: Question, Content issue, Technical problem, Refund request or General.

  4. Enter a subject and description and click Send request.

All your requests and their status are under My content → Creator support. When the creator replies, you get a notification.

For questions about payment, invoices or withdrawal, contact Digitora directly: [email protected].

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